Answer: We offer a variety of shipping options, including standard, expedited, and overnight shipping. Shipping options and rates may vary depending on your location and the weight of your package

Answer: Shipping times vary depending on your location and the shipping option you choose. Standard shipping typically takes 3-7 business days within Botswana, while international shipping may take 7-21 business days.

Answer: Yes, we provide a tracking number with all orders. You can use this tracking number to track your package on the carrier’s website.

Answer: We occasionally offer free shipping promotions through our website and social media channels. Sign up for our newsletter to stay up to date on our latest deals and offers.

Answer: Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on your location.

Answer: Once your order has shipped, we will send you a shipping confirmation email with a tracking number. If you have not received a shipping confirmation email, please check your spam folder or contact us through our customer service email or phone number.

Answer: If your package is lost or stolen, please contact us as soon as possible through our customer service email or phone number. We will work with the carrier to investigate the issue and resolve it as quickly as possible.

Answer: If your order has not yet been shipped, we can update your shipping address. Please contact us as soon as possible through our customer service email or phone number.

Answer: If your package arrives damaged, please contact us as soon as possible through our customer service email or phone number. We may require photos of the damage to process a claim with the carrier.

Yes, we can ship to P.O. boxes within Botswana. However, some carriers may not deliver to P.O. boxes in certain locations. If you have any concerns about shipping to a P.O. box, please contact us through our customer service email or phone number.