Answer: To cancel your order, please contact us as soon as possible through our customer service email or phone number. If your order has already shipped, unfortunately we cannot cancel it.
Answer: If your order has not yet been shipped, we can update your shipping address. Please contact us as soon as possible through our customer service email or phone number.
Answer: Yes, we use industry-standard SSL encryption to protect your personal and payment information. Additionally, we do not store any payment information on our servers.
Answer: Once your order has shipped, we will send you a shipping confirmation email with a tracking number. You can use this tracking number to track your order on the carrier’s website.
Answer: There may be a few reasons why your payment was declined, including insufficient funds, an incorrect billing address, or a problem with your bank. Please contact your bank or credit card company for more information.
Answer: Yes, we occasionally offer discounts and promotions through our website and social media channels. Sign up for our newsletter to stay up to date on our latest deals and offers.
Answer: We automatically send a receipt to the email address you provided when you placed your order. If you need another copy, please contact us through our customer service email or phone number and we will be happy to assist you.